So I haven’t been able to open the DVD drive on my computer, for some reason, ever since it hit the pavement a few weeks ago. Today I got to feel all technical and handy as I deftly removed the DVD drive from my laptop, shook it out (that part was fun), and then replaced it, all with the unseen but audible help of Dell’s telephone support personnel, who very kindly didn’t force me to admit I’d dropped the computer until the end of our conversation. (Actually, I didn’t drop it; I just knocked it off the counter at the curbside check-in station. Same difference, though, I suppose.) In any case, I fixed it, all by myself (mostly), and for that I am proud.